We provide user research input, from research planning through to fieldwork and analysis. Projects range from small-scale studies through to ongoing consulting. Services include:

 

Planning

  • Research design & planning
  • Recruitment of participants

Research

  • Deep dive discovery and generative research
  • Secondary research
  • Prototype testing

Analysis & evaluation

  • Building user profiles
  • Helping to identify new opportunities
  • Identifying trends and patterns
  • Prioritising user needs
  • Developing experience models
  • Scenario development