Bill Moggridge Keynote on Service Design
11 05 2008A video from the recent Service Design Symposium hosted at the Copenhagen Institute of Interaction Design.
Tagged: Service design
Categories : Service design
Categories : Service design
Innovation in Services - DTI Occassional Paper No. 9
9 10 2007A range of papers, published by the DTI, which bring together thinking on innovation the service sector. The service sector in the UK accounts for approximately 75% of ‘output’. Read the report here (opens a PDF).
Tagged: Innovation and Service design
Categories : Service design, Innovation
