What do we do?
We carry out user research to understand the complexity of everyday life to help identify new product and service opportunities which meet the needs of people.

By applying research techniques from the social sciences, in particular from anthropology, we help identify people’s needs, build models of the everyday life experiences of people and help to create useful, usable, differentiated and desirable products and services.

Our research helps to tell compelling stories.

Who we work with?
We work with companies who design or deliver products, services and experiences.

Why do we do it?
We have a passion and curiosity for understanding the everyday life experiences of people - identifying how people interact with environments, technology, products and services.

People have different needs, expectations and experiences

Who are we?

 

Our team is led by Richard Linington a director of Planning Solutions Consulting. Richard has worked with a number of companies and organisations including BMP DDB Needham, Culture Lab, Razorfish and the Design Council (freelance) where he has carried out ethnographic research. Richard is an anthropologist by training and has an Masters degreee in sociology and anthropology.